Restaurants

Any FAQs that you might have as a restaurant owner or a manager. Do not see any question that is not listed please contact us

Why do I need an online ordering system
Three main reasons  1) Your customers are demanding it! As customers start spending more and more time on smart phones, online ordering becomes a crucia...
Fri, 3 Feb, 2017 at 11:11 AM
Why FoodKonnekt?
FoodKonnekt is an OOS with a difference. So what's unique about FoodKonnekt: 1) Emphasis on providing exceptional customer service 2) Integrated into m...
Sun, 29 Jan, 2017 at 10:36 PM
What are the costs associated with FoodKonnekt?
FoodKonnekt is a software as a service with different subscription options depending upon your PoS system. We do not have any long term contracts or early t...
Sun, 19 Feb, 2017 at 7:59 PM
Do I have to buy the product? What are your contract terms & conditions?
FoodKonnekt is a software as a service and there are no upfront costs or software/hardware costs. You can use whatever infrastructure you have and with our e...
Mon, 30 Jan, 2017 at 1:58 AM
Can I use the OOS for all my locations in one go or will each location have to get foodkonnekt separately?
Our enterprise subscription level supports multi location capability. Each location will have a local account linked to an admin portal but the admin at the...
Mon, 30 Jan, 2017 at 1:59 AM
Does the OOS support cash payments in addition to credit card?
No we do not support cash payments at this point of time. We only support credit card payments so that you don’t have orders which have to be paid for later...
Mon, 30 Jan, 2017 at 2:00 AM
Is your OOS secure?
Absolutely. We take security very seriously and hence all our communications are through secure channel. We never store credit card details of your customer...
Mon, 30 Jan, 2017 at 2:00 AM
Does the OOS support delivery and pickup options?
Yes, you can set up delivery and pickup options for your restaurant. Within delivery you can configure support multiple delivery zones as well
Mon, 30 Jan, 2017 at 2:01 AM
Does the OOS support different fees for delivery areas?
Yes, FoodKonnekt supports multiple delivery zones with different delivery fees, different minimum order limits along with different radius from your restaur...
Mon, 30 Jan, 2017 at 2:03 AM
Does the OOS support promotional coupons?
Restaurants want to entice existing and new customers with promotional offers and at FoodKonnekt recognize that it is a valuable option and hence we support...
Mon, 30 Jan, 2017 at 2:03 AM