Restaurants

Any FAQs that you might have as a restaurant owner or a manager. Do not see any question that is not listed please contact us

My menu is not typical. Will your OOS support my menu?
Each restaurant is unique with its own set of requirements and we recognize this fact. When we developed FoodKonnekt we made sure that our processes can tak...
Mon, 30 Jan, 2017 at 2:20 AM
Are there any pre-requisites for integrating with foodkonnekt
Yes, in addition to the willingness to take your food to hungry customers, you also need to have a PoS system so that we can integrate through it. As of now...
Mon, 30 Jan, 2017 at 2:21 AM
I don't have a POS system. Can I still use Foodkonnekt's online ordering system?
We firmly believe that an integrated online ordering system would be a productive option and hence recommend it all the way. If you don’t have a PoS, we rec...
Mon, 30 Jan, 2017 at 2:21 AM
I am using a POS system that isn't listed on your website. Will you customize the online ordering solution for my POS?
We are trying to integrate with as many PoS vendors as possible and we have a defined roadmap for this. Please feel free to reach out to us to check where w...
Mon, 30 Jan, 2017 at 2:22 AM
How do I get foodkonnekt
FoodKonnekt is integrated into Clover PoS and you can initiate the installation process through the Clover app market. As we extend our integrations into di...
Mon, 30 Jan, 2017 at 2:22 AM
How do I configure and setup foodkonnekt on my website
Integration of FoodKonnekt into your website is very easy – as part of the installation process we generate an unique URL for each restaurant and you can li...
Mon, 30 Jan, 2017 at 2:23 AM
How do I change any of the initial configurations
Changing your initial configuration is very easy – once you install the FoodKonnekt app you would have access to the admin options which will help you confi...
Mon, 30 Jan, 2017 at 2:23 AM
Can I customize the OOS to my brand using my logo?
All FoodKonnekt installations are customizable – your customers will be looking at your logos and color schemes that is inline with your brand identity. See...
Mon, 30 Jan, 2017 at 2:24 AM
Where can I see my online orders?
All your online order data is stored and can be retrieved using the admin panel of FoodKonnekt. These are also available on your PoS under Orders.
Mon, 30 Jan, 2017 at 2:24 AM
If my online customers have some issue with their order, do they contact your customer support or ours?
FoodKonnekt will take on responsibility for any technical support needed on our product. For issues related to online ordering, end customers will first be ...
Mon, 30 Jan, 2017 at 2:25 AM