End Customers

How do I order something
Ordering is simple. Just go to your chosen restaurant’s website and click on online ordering. On the login page, select the location of the restaurant you w...
Mon, 30 Jan, 2017 at 2:33 AM
Can I pay cash
The restaurant you are ordering from decides whether you can pay cash. If it allows cash on delivery or pickup, then yes you will be able to choose “cash” a...
Mon, 30 Jan, 2017 at 2:34 AM
Is my credit card information secure
We take security very serious and have highest security protocols in terms and technologies and policies in place. Apart from that we do not store any sensi...
Mon, 30 Jan, 2017 at 2:34 AM
The restaurant doesn’t deliver to my address. What can I do
The restaurant doesn’t deliver to my address. What can I doThere can be many reasons to why a restaurant cannot deliver to your address. You can always choo...
Mon, 30 Jan, 2017 at 2:34 AM
I ordered the wrong item. Can I change my order?
Yes you may change your order anytime before making a payment. However, once your order is confirmed by the restaurant and you have paid by credit card or s...
Mon, 30 Jan, 2017 at 2:35 AM
How can I use a coupon
When you select checkout, you get an option to enter a promo code. At that time, you can use a valid coupon and “Apply” it to your order. You will be able t...
Mon, 30 Jan, 2017 at 2:35 AM
Where can I get a coupon
Coupons are generated and handled by individual restaurant owners. It is their prerogative to distribute the coupons. So check with your restaurant how to g...
Mon, 30 Jan, 2017 at 2:36 AM
What if I want to cancel an order
Once an order has been placed and has been processed by FoodKonnekt, the only option you have is to call the restaurant and request to cancel the order. It ...
Mon, 30 Jan, 2017 at 2:36 AM
How can I get customer support regarding my order
FoodKonnekt is an online ordering platform that our clients use and any questions that you might have regarding your order, previous orders or any other iss...
Mon, 30 Jan, 2017 at 2:36 AM